At BD DOMAIN, we strive to provide our customers with reliable domain registration, renewal, and transfer services. Please read our refund policy carefully before making any purchase.
1. General Policy
- All payments made for domain registration, renewal, or transfer are non-refundable once the order has been successfully processed.
- Domain registration is an instant and irreversible process; therefore, once a domain is registered, it cannot be canceled or refunded.
2. Exceptions
A refund may only be issued in the following cases:
- Payment was made twice for the same order due to a technical error.
- The requested domain could not be registered due to unavailability or registry restrictions, and no suitable alternative was accepted by the customer.
3. Processing Time
- Approved refunds will be processed within 7–10 business days to the original payment method.
4. Contact for Refund Requests
If you believe you are eligible for a refund, please contact our support team with the order details:
Email: support@bddomain.com.bd
Phone: +880 1712577332